LEGAL INFORMATION
Legal information from White-Lymora GmbH.
White-Lymora GmbH
Lossenstraße 9, 46240 Bottrop, Deutschland
Maryna Bila
Telephone: +49 178 6032333
Email: info@white-lymora.de
Website: white-lymora.de
Registered in the commercial register.
Register court: Amtsgericht Gelsenkirchen
Register number: HRB 20038
Registered on: 06.08.2026
Am Lamperfeld 75, 46236 Bottrop, Deutschland
This privacy notice describes processing on the White-Lymora GmbH website. It covers the website, contact and gift-certificate processes.
White-Lymora GmbH Lossenstraße 9, 46240 Bottrop, Deutschland
Managing director: Maryna Bila
Telephone: +49 178 6032333
Email: info@white-lymora.de
The website is hosted with united-domains. Technically necessary connection data may be processed.
The web server may process IP address, time, requested resource, status code and technical browser data in security and error logs.
The website uses encrypted HTTPS connections.
When you choose a language, the preference may be stored as a local browser value. It contains no contact data and is not used for analytics or advertising. You can remove it by clearing this site's data in your browser.
When you contact us by email or phone, we process the information you provide to handle your enquiry. Depending on context, the legal basis is Art. 6(1)(b) or (f) GDPR.
Opening the WhatsApp contact establishes a connection to WhatsApp and its privacy information applies. No transfer occurs through this site before you choose the external link.
The site links to Instagram and TikTok but loads no social plugins or feeds. The relevant provider processes data under its own notice only after you open the external link.
Google Maps is not loaded automatically. Only after you select “Load Google Maps” is a Google Maps iframe created and a connection established. IP address and technical browser data may be transferred, including outside the EU/EEA. The selection is consent under Art. 6(1)(a) GDPR. More information: https://policies.google.com/privacy
We process data required for selection, order, payment allocation, issue, electronic delivery, support and abuse prevention. The checkout API may store an open order before redirecting to Stripe.
We process the buyer's name, email address and phone number together with the selected product and order data. Buyer phone remains required in the current process.
The source is the buyer, not the recipient. We process the recipient's name and email address; recipient phone is optional. The purpose is issue and electronic delivery. Depending on the process, the legal basis is Art. 6(1)(b) or (f) GDPR. Recipients may include hosting, Stripe, Brevo and authorised internal staff. Data is kept only as long as necessary for the purpose, legal duties or claims; GDPR rights apply.
Payment uses Stripe Checkout. Buyer name, buyer email, payment and transaction data and technical data may be transmitted. We do not store full card data in White-Lymora systems. More information: https://stripe.com/de/privacy-center/legal
Payment status is processed from signature-verified Stripe webhooks rather than a browser redirect. Stripe references, status and event data are used for contract performance, security, fraud prevention and evidence.
After confirmed payment, Brevo may send transactional emails to the buyer, recipient and internal order address. The message may contain name, email and the gift-certificate, order and delivery information needed for that message. There is no newsletter sign-up in this flow. More information: https://www.brevo.com/legal/privacypolicy/
Order, certificate, payment-reference and delivery-status data are stored in the planned MySQL database and are not intended for public access.
Access is limited to authorised administrators and protected by technical controls.
We keep personal data only as long as necessary for the purpose, contract administration, legal claims or statutory retention.
Depending on the process, recipients may include hosting/infrastructure providers, Stripe, Brevo, authorised administrators and authorities or advisers where necessary.
Processing outside the EU/EEA cannot be excluded for Google Maps, Stripe, Brevo or other services.
Depending on the process, processing is based on Art. 6(1)(a) GDPR (consent), (b) (contract/pre-contract), (c) (legal obligation) or (f) (legitimate interests such as security and abuse prevention).
Under the GDPR, you may have the following rights:
To exercise them, contact us at the email address above.
You may withdraw consent at any time for the future. Processing before withdrawal remains lawful. Do not load Google Maps again if you do not want another Google connection.
Where processing is based on Art. 6(1)(f) GDPR, you may object on grounds relating to your situation. Direct marketing is not sent through this process.
Under Art. 77 GDPR you may complain to a supervisory authority.
In particular, the LDI NRW (Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen), Kavalleriestraße 2–4, 40213 Düsseldorf, Germany, https://www.ldi.nrw.de.
We may update this notice when technical or legal conditions change. The version published on this page applies.
These terms apply to consumers' purchase of gift certificates from White-Lymora GmbH unless an individual agreement provides otherwise.
White-Lymora GmbH, Lossenstraße 9, 46240 Bottrop, Deutschland; managing director: Maryna Bila; commercial register: Amtsgericht Gelsenkirchen, HRB 20038; email: info@white-lymora.de.
The website presentation invites an order. Contract conclusion follows the checkout process and confirmation shown there.
The prices displayed in the order process apply in euros. Statutory price and tax information remains unaffected.
Value certificates are available from €40 to €450 and service certificates cover a selected treatment. Details are in the gift-certificate conditions.
The current online process is designed for electronic provision after confirmed payment. A physical version may be available at the studio; online physical shipping is not promised unless the checkout offers it.
Certificates may be redeemed and transferred under the gift-certificate conditions. Appointments and the treatment are arranged with the studio.
Consumers may have a statutory right of withdrawal. Details are in the separate withdrawal notice; voluntary returns are distinct from that right.
Mandatory consumer rights remain unaffected. These terms do not limit liability for intent, gross negligence or injury to life, body or health.
White-Lymora is liable under statutory law. Limitations apply only where legally permitted.
White-Lymora offers value certificates and service certificates. A value certificate covers the selected amount; a service certificate covers the selected treatment.
A value certificate may be selected between €40 and €450.
The certificate is valid for three years from its issue date. Mandatory statutory limitation rules remain unaffected.
The certificate is redeemed at the studio for offered services. The appointment is arranged with the studio.
Partial redemption is allowed. Any remaining balance stays on the certificate until the applicable validity period ends.
If the service costs more than the certificate value, the difference may be paid by a payment method available at the studio.
The certificate may be transferred. Transfer does not extend its validity.
A value certificate may be combined with current promotions or discounts. A service certificate covers the purchased treatment; a later change to the regular or promotional price does not change that treatment.
Cash payment of the certificate value or remaining balance is excluded. Statutory withdrawal and repayment rights remain unaffected.
The statutory right of withdrawal is described in the separate withdrawal notice and is distinct from a voluntary return.
The current online process is designed for digital provision after confirmed payment. A physical version may be offered at the studio; online selection and shipping are owed only if expressly offered.
Mandatory statutory rights remain unaffected. No unconfirmed rules on loss, no-show, booking deadlines or cancellation fees are added.
You have the right to withdraw from this contract within fourteen days without giving reasons.
The period is fourteen days from conclusion of the contract.
To exercise the right, inform White-Lymora GmbH, Lossenstraße 9, 46240 Bottrop, Germany, telephone +49 178 6032333, email info@white-lymora.de, by a clear statement. You may use the attached model form, but it is not mandatory.
It is sufficient to send the notice before the withdrawal period expires.
If you withdraw, we will repay all payments received without undue delay and no later than fourteen days from the day we receive the withdrawal notice, using the same payment method unless otherwise agreed.
If you expressly request performance before the period ends, statutory consequences for services performed before withdrawal may apply.
(If you wish to withdraw from the contract, please complete and return this form.)
White-Lymora GmbH Lossenstraße 9 46240 Bottrop Germany Email: info@white-lymora.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the following certificate / service:
Certificate / contract: __________________________________________
Ordered on (*) / received on (*): _________________________________
Name: __________________________________________________________
Address: _______________________________________________________
________________________________________________________________
Date: ____________________
Signature (only for paper notification): __________________________
(*) Delete as appropriate.
Communication and documents are provided in the language selected by the user where available. No language-precedence rule is stated.
Applicable law applies subject to mandatory consumer protection. No jurisdiction clause is imposed on consumers.
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